What’s Twitter Good For? The Twitter Book

The Twitter Book
The Twitter Book

I just finished reading Tim O’Reilly and Sarah Milstein‘s excellent The Twitter Book. My copy is now completely dog-eared, prompting me to follow up on many Twitter related services I didn’t yet know about.

The introduction is great. It answers the question that I get asked often and that I sometimes struggle to answer: What’s Twitter good for? O’Reilly and Milstein give the following five persuasive reasons:

  • Ambient intimacy. When a lot of my colleagues at Stoas Learning (when I was still there) started using Twitter it immediately led to a different relationship between many of us. Without investing much, you keep in touch with what people are doing in their professional and private lives.
  • Sharing news and commentary. If I was a different person it would be perfectly easy to keep up with what are the most important developments in the learning technology solely through other people’s Twitter updates.
  • Breaking news and shared experiences. Twitter seems to have taken the role that CNN had during the first Gulf war: the place with the most recent news updates. There are many examples of this. The Iranian non-election being the most recent one. It is also a great way to communicate in realtime with people you don’t know sharing the same experience as you. My most recent experience of this was the UK Moodlemoot.
  • Mind reading. Using Twitter’s search engine you can instantly get a feel for how (a group of) people are thinking about a certain issue or company. What makes it different from anything else is the fact that it is in realtime.
  • Business conversations. More and more companies are realising they can get real value from using Twitter properly. It facilitates a two way conversation that simply wasn’t possible before. My one critique of this book for example has already been acknowledged by one of its authors.

If, after this, you are still a Twitter nay-sayer, I would suggest you take a look at this Tony Stubblebine post, where he explains that one of the things that he has learnt from Twitter is to assume that a social networking service has value as soon as people are really using it.

My favourite quote in the book is about communities and value:

Funnily enough, the more value you create for the community, the more value it will create for you.

By the way, I am still waiting for a working federated microblogging solution that is less dependent on the whims of a single company!

How Wikipedia Works: And How You Can Be a Part of It

How Wikipedia Works
How Wikipedia Works

Kevin Kelly has written:

The Wikipedia is impossible, but here it is. It is one of those things impossible in theory, but possible in practice.

I couldn’t agree more: the scope of Wikipedia’s success is stupefying to me. The project can teach us many things about how we can utilise small inputs from many to create something grand.

Ayers, Matthews and Yates have written How Wikipedia Works: And How You Can Be a Part of It and made it a free cultural work by licensing it under the GNU Free Documentation License. The complete book is freely available online at http://howwikipediaworks.com/.

They have managed to truly deliver on both meanings of the title. The book gives an in-depth explanation of how Wikipedia literally works (i.e. the syntax, the software, categories, templates and more) and how it can work as a community based collaborative effort (through philosophies, guidelines, processes and policies).

After reading it, I now have a much better understanding of the project as a whole, including the other Wikimedia projects, while also understanding that there is much more to learn about the five pillars of Wikipedia which summarise Wikipedia as a website, a mission and a community:

The book is very valuable for educators. One of the best chapters outlines how to evaluate the quality of an article. By using different techniques, including looking at the history of a page, checking the backlinks to an article, taking account of the warning messages and verifying the sources, you can quickly judge the value of the information (for more on this see Researching with Wikipedia). Teaching students how to do this could push the discussion about allowing students to use Wikipedia as a source for research to another level. Even more interesting is make working on Wikipedia an assignment for your students. If I was teaching in tertiary education right now, I would be sure to do this. It will teach students more valuable skills than an essay only written for the professor’s eyes could ever do. There is group of Wikipedians happy to help and set up these kind of projects.

In short: read this book!

Finally two random (but Wikipedia related) links that I enjoyed and want to share with you:

  • Pediapress. A print on demand service for selections of Wikipedia articles. Create your own books by picking the articles you like to have in it and have it shipped to you for a very reasonable price. Selections by others are available through their catalogue. Try Educational Technology for example.
  • An interesting essay, found through the book, about avoiding instructional creep:

    The fundamental fallacy of instruction creep is thinking that people read extremely long, detailed instructions. What’s more, many bureaucracies also arise with the deliberate intent to be alternatives to regulations; this is almost always noticed by the other side, and tends to antagonize.

    Something to always stay aware of!

Does Shock Therapy Work When Teaching about Safety?

Not too ago I participated in a course on how to drive a forklift truck. Part of the course was a classroom session in which the facilitator seemed to enjoy nothing more than telling anecdotes about terrible forklift accidents. Those anecdotes left a deep impression on me and they have made me much more careful whenever I am driving a forklift truck. However they also paralysed my partner (who owns the business that uses the forklift), making her completely nervous when she has to drive it.

I was reminded of this course when I chanced upon the following safety video:

[youtube=http://www.youtube.com/watch?v=6srFWdsovio]
(actually the video that I saw had even more gore, but has now been removed)

In the Netherlands we have had a campaign for years that warns people not to be careless when dealing with fireworks. The slogan is “Je bent een rund als je met vuurwerk stunt” (meaning something like: “You are an idiot when you play around with fireworks”). The initial campaigns were very shocking with posters and videos of damaged limbs. I couldn’t find any of the original materials, but did find this photo from a news article:

Slogan on the poster in the background: "...Stuffed 30 firecrackers in a football..."
Slogan on the poster in the background: "...Stuffed 30 firecrackers in a football..."

and this TV ad::

[youtube=http://www.youtube.com/watch?v=6Sxq7zfS9Ms]
“Old year’s eve, we are ready for it. You too?”

The campaign has now lost its shocking edge and tries to make its point by alluding to what can happen to your virility when you have an accident:

[youtube=http://www.youtube.com/watch?v=JfvyMi2Isl4]
“Gentlemen, never keep fireworks in your pockets”

Talking about virility is now an oft-used trick in trying to stop people from doing things. It is used in this UK anti-smoking ad for example:

Does smoking make you hard?
Does smoking make you hard?

These last two campaigns are obviously geared towards men (so was the forklift course by the way: the facilitator could not stop making offensive sexist jokes) and I wouldn’t be surprised if men in general need a different campaign than women when they need to be scared into (not) doing something.

I would be very interested to hear about any research that has been done into teaching about safety. It would be great if people have tried to answer questions like:

  • Is is possible to change people’s work behaviour by scaring or shocking them with graphic examples?
  • If yes, does this change in behaviour last and does it make them more careful or too careful (to the point of paralysis).
  • Are there relevant cultural and gender differences when trying to teach about safety?

Does anybody have some pointers or opinions?

Dutch Moodlemoot in Amsterdam 27-05-2009

The Dutch Moodle users group (Ned-Moove) organised the fifth Dutch language Moodlemoot in Amsterdam last Wednesday. It was a successful event with nearly a hundred people attending and two excellent keynote speakers: Helen Foster and Martín Langhoff. Helen is Moodle’s community manager and Martín is an important core Moodle developer and currently architect of the school server in the OLPC project.

The programme of speakers was better than in any earlier Dutch moot, with tracks about education, business, digital pedagogy and sysadmin/development tracks. Nowadays events like this leave digital tracks and can be relived in a way through the Twitter messages, blog posts and shared slides. My ex-colleague and friend Marcel de Leeuwe wrote an interesting (Dutch) blog post about his experiences at the moot that includes his slides and my co-Ned-moove-board-member and friend Arjen Vrielink did a conceptual talk about Moodle networking. Many of the other speakers have put their slides online at the Moodlemoot 2009 website.

Moodle in the Netherlands finally seems to be taking of outside of secondary education. About half of the visitors did not come from the educational sector:

Sectors/Visitors at the Dutch Moodlemoot
Sectors/Visitors at the Dutch Moodlemoot

My own presentation was less about Moodle and more about learning this time. I talked about instructional principles that can be used to make sure you deliver top quality blended learning. The slides and audio are in Dutch and can be downloaded as a 5.3MB PDF file or viewed here:

[slideshare id=1513758&doc=090527willitblendslideshare-090531151216-phpapp01]

All in all a great event. I am looking forward to next year, it will most probably be in Belgium.